Support for Contex and Vidar
Send your support questions via e-mail to our support email address. Once we receive the email we will respond with a case number for tracking purpose. Please always reference this number when contacting support.
Email: support@contex.com (to create a Help Desk ticket for support issues).
Be sure to include in your email:
Your company’s name.
Your own contact information so we can get back to you.
A detailed description of the problem.
For technical issues regarding a specific scanner, please furthermore include the following information: